TechShop came to Black Antelope with a need for a brand new responsive e-commerce Drupal website to be designed and built. Their old CRM also needed to be migrated from ColdFusion to Drupal, and for the main website and CRM to share data via custom APIs. Not only was this needed for the US stores, but it also needed to be rolled out for the growing roster of international TechShop stores in France, Abu Dhabi and Japan.
We designed, developed, and migrated content into a new custom CRM based on Drupal, to replace an aging custom ColdFusion CRM.
The information architecture for the new site was reimagined from the ground up. A formal IA exploration phase at the beginning of the project helped us to optimally organize the site’s content, and to also identify areas of opportunity for new functionality.
We helped TechShop expand internationally into France, Abu Dhabi, and Japan.
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